Weekend Client Services Executive

London, England, United Kingdom · Operations

Description

We're Airsorted and we manage 1,000+ Airbnbs in London, Edinburgh, Dublin and Sydney.

We're looking for a part-time client services executive to support our weekend operation. The role mainly consists of responding to our host (client) emails, answering inbound phone calls and resolving any issues that may surface over the weekend.

You will work closely with our Reservations and Housekeeping teams ensuring that we run smoothly over the weekend.

We're looking for a personable and energetic individual with proven experience in a customer facing role.

Ideal for students in full or part-time Higher education.

Requirements

- Excellent telephone manner - is comfortable handling high-pressured situations

- Customer centric approach - is naturally empathetic

- Excellent multi-tasker - ability to juggle many plates at once

- Quick decision maker - prioritises workload effectively



Benefits

- Competitive salary (dependant on experience)

- Free Deliveroo lunch for each Saturday and Sunday shift

- Real experience working for a high-growth hospitality startup where your opinion matters and your ideas help to shape the business


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